How to Reach Us

We've tried to make getting help as easy as possible. Choose whatever method works best for you—we're here either way.

💬

Live Chat

The fastest way to get answers. Click the chat bubble on any page and connect with a support agent in real-time.

Available 24/7 • Avg response: under 2 minutes

📧

Email Support

For detailed questions or if you prefer written communication, drop us an email. We read every single one.

support@thequantumai.ca

Response within 24 hours • Usually much faster

📞

Phone Support

Sometimes you just need to talk to someone. We get it. Our Canadian support line is staffed by actual humans.

1-800-QUANTUM (782-6886)

Mon-Fri: 8am-8pm EST • Sat-Sun: 10am-6pm EST

Quick Info

Everything you might need to know about reaching our team.

General Inquiries

info@thequantumai.ca

Technical Support

support@thequantumai.ca

Media & Press

press@thequantumai.ca

Languages Supported

English, Français

Headquarters

Toronto, Ontario, Canada

Common Questions

Before reaching out, you might find your answer here. These are the things people ask us most often.

How do I reset my password?

Click "Forgot Password" on the login page. You'll receive a reset link via email within minutes.

How long do withdrawals take?

Most withdrawals process within 24-48 hours. Bank processing times may add 1-3 business days.

Is my information secure?

Absolutely. We use 256-bit SSL encryption and never share your data with third parties.

Can I use Quantum AI on mobile?

Yes! Our platform is fully responsive and works on any smartphone or tablet browser.

View All FAQs →

Our Response Commitment

We take support seriously. Here's what you can expect when you reach out to us.

<2min

Live Chat

Connect with an agent almost instantly during peak hours

<24hr

Email

Detailed responses to complex questions within a day

<5min

Phone

Average hold time during business hours

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