Have a question or need help? We're real people who genuinely want to assist you. Reach out anytime.
We've tried to make getting help as easy as possible. Choose whatever method works best for you—we're here either way.
The fastest way to get answers. Click the chat bubble on any page and connect with a support agent in real-time.
Available 24/7 • Avg response: under 2 minutes
For detailed questions or if you prefer written communication, drop us an email. We read every single one.
support@thequantumai.caResponse within 24 hours • Usually much faster
Sometimes you just need to talk to someone. We get it. Our Canadian support line is staffed by actual humans.
1-800-QUANTUM (782-6886)Mon-Fri: 8am-8pm EST • Sat-Sun: 10am-6pm EST
Everything you might need to know about reaching our team.
English, Français
Toronto, Ontario, Canada
Before reaching out, you might find your answer here. These are the things people ask us most often.
Click "Forgot Password" on the login page. You'll receive a reset link via email within minutes.
Most withdrawals process within 24-48 hours. Bank processing times may add 1-3 business days.
Absolutely. We use 256-bit SSL encryption and never share your data with third parties.
Yes! Our platform is fully responsive and works on any smartphone or tablet browser.
We take support seriously. Here's what you can expect when you reach out to us.
Connect with an agent almost instantly during peak hours
Detailed responses to complex questions within a day
Average hold time during business hours
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