Terms and Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Quantum AI ("we," "us," "our," or "the Company") governing your use of our automated trading platform and related services.

When you create an account, make a deposit, or use any feature of Quantum AI, you're confirming that you've read, understood, and agree to be bound by these Terms. If you're using our platform on behalf of an organization, you're agreeing to these Terms on behalf of that organization.

We know legal documents can be dry and confusing. We've tried to write these Terms in plain language while still covering the important legal bases. If anything is unclear, please reach out—we're happy to explain.

Who Can Use Quantum AI

To use Quantum AI, you must meet the following requirements:

• Age: You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher)
• Legal Capacity: You must have the legal capacity to enter into a binding contract
• Location: You must be located in a jurisdiction where using our services is legal. Our platform is available in Canada and select other countries
• Identity: You must provide accurate, complete information and pass our identity verification process
• Not Prohibited: You must not be on any sanctions lists or prohibited from engaging in financial transactions

We reserve the right to refuse service to anyone for any reason, though we won't discriminate based on race, gender, religion, or other protected characteristics.

Your Account

Account Creation

When you create an account, you agree to provide accurate, current, and complete information. You'll need to verify your identity before accessing certain features—this isn't us being difficult; it's a legal requirement in the financial industry.

Account Security

You're responsible for maintaining the security of your account credentials. This means choosing a strong password, not sharing it with anyone, and letting us know immediately if you suspect unauthorized access. We strongly recommend enabling two-factor authentication.

If someone gains access to your account due to your failure to maintain security, you may be responsible for any resulting losses. That might sound harsh, but it's the reality of online security, and we want to be upfront about it.

One Account Per Person

Each person may only maintain one Quantum AI account. Creating multiple accounts is prohibited and may result in termination of all your accounts and forfeiture of any funds.

Our Services

What We Provide

Quantum AI provides an automated trading platform that uses artificial intelligence to analyze markets and execute trades. Our services include access to the trading interface, market analysis tools, automated trading features, and customer support.

What We Don't Provide

Let's be clear about what we're not:

• We are not a financial advisor. Nothing on our platform constitutes personalized investment advice.
• We are not a broker. Trades are executed through our regulated broker partners.
• We are not a bank. We don't hold your funds directly—they're held by our partner institutions.
• We are not a guarantee of profits. Past performance does not predict future results.

Service Availability

We strive for 24/7 availability, but we can't guarantee uninterrupted service. Maintenance, updates, technical issues, or factors beyond our control may cause temporary outages. We'll try to notify you of planned maintenance in advance.

Trading Risks

We take this seriously, and you should too. Here are the key risks you need to understand:

• Market Risk: Markets are unpredictable. Prices can move against your positions rapidly and without warning.
• Leverage Risk: If you use leveraged products, losses can exceed your initial investment.
• Technology Risk: Software can fail. Connectivity issues, bugs, or cyber attacks could impact your trades.
• AI Limitations: Our AI is sophisticated but not infallible. It learns from historical data, which may not predict future conditions.
• Liquidity Risk: In volatile markets, you may not be able to exit positions at your desired price.
• Regulatory Risk: Laws and regulations can change, potentially affecting your ability to trade certain assets.

By using Quantum AI, you acknowledge that you understand these risks and accept full responsibility for your trading decisions.

Fees and Payments

Deposits

The minimum deposit to start trading is $250 CAD (or equivalent in other supported currencies). We don't charge fees for deposits, though your bank or payment provider might.

Trading Fees

Trading fees vary depending on the asset type and market conditions. Current fee schedules are available in your account dashboard. We reserve the right to change fees with reasonable notice.

Withdrawals

You can withdraw your funds at any time, subject to verification requirements and any applicable processing times. We aim to process withdrawal requests within 24-48 hours. There are no withdrawal fees from our side, though your bank may charge receiving fees.

Inactive Accounts

Accounts with no trading activity for 12 consecutive months may be subject to an inactivity fee. We'll notify you before any such fee is applied.

User Conduct

When using Quantum AI, you agree not to:

• Provide false or misleading information
• Use the platform for money laundering, fraud, or other illegal activities
• Attempt to manipulate markets or engage in abusive trading practices
• Interfere with the platform's operation or attempt to access systems unauthorized
• Use automated tools or bots to interact with our platform (beyond our provided features)
• Reverse engineer, decompile, or attempt to extract our source code
• Harass, threaten, or abuse our staff or other users
• Violate any applicable laws or regulations

Violation of these rules may result in immediate account termination and potential legal action.

Intellectual Property

All content on Quantum AI—including our AI algorithms, software, website design, logos, text, graphics, and other materials—is owned by us or our licensors and protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our services without explicit written permission.

Disclaimers

No Guarantees

Our platform and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We don't guarantee that our AI will generate profits, that the platform will be error-free, or that it will meet your specific requirements.

Third-Party Content

Our platform may display information from third-party sources. We don't control this content and aren't responsible for its accuracy, completeness, or reliability.

Not Financial Advice

Nothing on Quantum AI should be construed as financial, investment, tax, or legal advice. You should consult qualified professionals before making any financial decisions.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform
• We are not liable for trading losses, regardless of whether our AI was involved in the decision
• Our total liability for any claim related to our services is limited to the fees you've paid us in the 12 months preceding the claim
• We are not liable for losses caused by factors outside our reasonable control, including market movements, technical failures, or third-party actions

Some jurisdictions don't allow certain limitations of liability, so some of these may not apply to you.

Termination

Your Right to Terminate

You can close your account at any time by contacting our support team. Before closure, you should withdraw any remaining funds. We'll process your closure request promptly, though some information may be retained as required by law.

Our Right to Terminate

We may suspend or terminate your account if:

• You violate these Terms
• We're required to do so by law or regulation
• We reasonably believe your account is being used for fraudulent or illegal purposes
• You fail identity verification or provide false information
• We decide to discontinue our services (with reasonable notice)

If we terminate your account, you'll be able to withdraw any legitimate funds after completing necessary verification.

Dispute Resolution

Informal Resolution

If you have a dispute with us, please contact us first. Most issues can be resolved quickly through our support team. We're genuinely interested in making things right.

Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Arbitration

If we can't resolve a dispute informally, you agree to submit to binding arbitration in Toronto, Ontario. This means you waive your right to participate in class actions or jury trials. Arbitration is generally faster and less expensive than court proceedings.

Changes to Terms

We may update these Terms from time to time. When we make significant changes, we'll notify you via email or through the platform at least 30 days before they take effect. Continued use of Quantum AI after changes become effective constitutes acceptance of the new Terms.

If you don't agree with changes, you should stop using our platform and close your account before the new Terms take effect.

Contact Information

Questions about these Terms? Here's how to reach us:

• Email: legal@thequantumai.ca
• Support: support@thequantumai.ca
• Contact Page: Visit our Contact Page